Posted by: GENE KELLY TITLE: BALLOON: BROKEN SPOKES
HOPE SOMEONE CAN HELP ON THIS.MY SISTER BOUGHT 3 HAMPTON CRUISERS.SHE SPENT OVER $1,100.00 FOR THE BIKES LAST YEAR.THE SPOKES ON ALL THREE BIKES ARE BREAKING ON FRT. AND BACK WHEELS.SHE WENT BACK TO THE BIKE SHOP WERE SHE BOUGHT THEN AND AS THE BIKES WERE STANDING THERE ONE SPOKE SNAPED.THE SHOP SAYS THERE IS NOTHING HE CAN DO BUT REPLACE ALL 6 WHEELS AT HER EXPENSE.HAS ANYONE OUT THERE HAD THIS PROBLEM?
Posted by ken
I~ve had the problem with bad wheels, but not with bad bike shop. The seller should stand behind the product. If they agree the wheels should be replaced, as does sometimes happen with cheap machine-built wheels, they should also agree they~re their responsibility. I~d expect them to install a new spoke every time one broke. Remind them that correctly assembled wheels last a really long time.
Does your community have a chamber of commerce or better business bureau?
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